SERVICE AND SUPPORT

If you need technical support, contact your local distributor. Our factory-trained local distributors are best equipped to give you personalized assistance either over the phone or on-site.
Factory support is available by completing the support form below. Products outside of the warranty period may be subject to a fee for factory support.

Technical Support

Support Hours: 9:00 a.m. to 5:00 p.m. EST All documentation and software are delivered electronically via our download site.

We also have knowledge base articles located at helpdesk.  

Here a list of what you will need when contacting us:
(If applicable)

Contact Support


Customer Support
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Last Name  
School / Company Name  
Email  
Phone  
Product Key or LearnMate URL  
Products   
Product Types   
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Description   
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Visit us at Booth 915

Serving Arizona & New Mexico

Aztech Educational Resources LLC
17611 N. Foothills Drive
Sun City, AZ 85373
p 623.815.1394 | f 623.815.1454

Serving Ohio & Michigan

Moira Baker
Senior Account Manager
Intelitek
(734) 718 4106
mbaker@intelitek.com

Serving AL,FL, GA, KY, NS, SC, TN

Learning Labs, Inc.
P.O. Box 1419
Calhoun, GA 30703
Toll-free: 800.334.4943
p 706-629-4624 | f 706.629.6761

Serving CAlifornia, Hawaii & Nevada

Paton Group
787 W. Woodbury Rd., #10
Altadena, CA 91001
p 800.826.0570 | f 626.791.1476

Serving MISSISSIPPI, Arkansas & Louisiana

Magee Enterprises, Inc.
105 Millcreek Corners
Brandon, MS 39047
Toll-free: 800.613.1085
p 601.992.0741 | f 601.992.2162

Contact an International Dealer

To contact a local dealer in other countries please leave your details and we will have someone reach out to you as soon as possible:

alpha-tech-logo-v2 (1)
Serving Canada

Alpha Educational & Technological Solutions Inc.
Unit B3, 1410 Parkway Blvd., Dep 19
Coquitlam, BC, Canada, V3E 3J7
p 604.782.4568 | f 604.942.4419
email:  info@alpha-ts.ca

Serving Kansas & Missouri

DEPCO Enterprises, LLC
264 N. Industrial Drive
Frontenac, Kansas 66763
p 800.767.1062

Serving CT, MA, ME, NH, RI, VT

Technology Education Concepts, Inc.
32 Commercial St.,
Concord, NH 03301
p 800-338-2238 Ext. 301 | f 603-225-7766

Serving VirginiA, West Virginia, Maryland, & DElaware

Diversified Education Systems 
205 E. Washington Street
Middleburg, VA 20118
Toll-free 800.409.8641
p 540.687.7063
info@des.com

Serving Colorado, Utah, Wyoming

High Country Technology Consultants
P.O. Box 336222
Greeley, CO 80633
Toll-free: 866.303.5582
p 970.351.0005 | f 970.351.0006

Serving Illinois, Indiana & Pennsylvania

JBH Technologies
P.O. Box 2218
Glenview, IL 60025-2218
p 800.455.9310 | f 847.729.1755

Serving New York & New Jersey

Joe Zahra Associates
91 Blake Avenue
Bohemia, NY 11716
p 516-695-0392

Serving Texas & Oklahoma

Lab Resources, Inc
325 S. Persimmon Street
Suite B
Tomball, Texas 77375
p 888.963.2200/281.516.2200
f 281.516.2202

Serving Iowa, Nebraska &
South Dakota

Mid-West 3D Solutions
1018 – 8th Street, PMB 22
Boone, IA 50036
p 888.509.0690 | f 515.598.5129

110 Locust
Panama, NE 68419
p 888.509.0690 | f 402.788.2802

Serving AK, ID, MT, OR, WA

Northwest Technical Products
4928 SW Lake Flora Road
Port Orchard, WA 98367
Toll-free: 800.258.8893
p 360.874.1822 | f 360.876.1871

We are happy to help you with any education needs or queries.

Leave your details here and one of our team or our local partner will reach out to you as soon as possible to discuss your needs.